13417555480 18137202105
After-sales service
current location:home > Technical Support > After-sales service

After-sales service commitment

1. Quality assurance: Our company provides products with original packaging from the manufacturer, and provides product technical information (including installation instructions, product packing catalog, certificate of conformity and warranty certificate, etc.).

2. Equipment production and debugging: After the equipment is produced and assembled, our company will test the performance of the equipment, and conduct a full process, full performance inspection and aging of the product. The product will be packed only after it is confirmed to be qualified.

      Shipping.

3. Product delivery time: try to meet user requirements as much as possible. If there are special requirements that need to be completed in advance, our company can specially organize production and installation to strive to meet user needs.

4. Warranty commitment: Our company provides all-day service on normal working days for the shelf life of all products provided within the validity period specified in the signed contract. All products provided within the validity period.

      If the product exceeds the shelf life, lifetime technical service support will be provided.

5. Response time: If quality problems occur or operation causes inconvenience to users within seven working days, the company promises to replace the equipment free of charge within three working days. During the warranty period,

      If the product fails, after receiving your repair report, our company will provide replacement equipment if necessary.

6. Service system: As an equipment supplier, our company provides a guarantee system for the products it provides: When the equipment fails, designated professional technicians will be sent to the site for maintenance within the specified time if necessary.

      If the product is repaired or sent for repair, the company will bear the transportation and miscellaneous charges incurred.


    Business service hotline: 13510359610 (same number on WeChat)

    After-sales service hotline: 18822826763 (same number on WeChat)